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ServiceNow Training

Best Institute for learn exert level Online ServiceNow Training By Experts, Learn ServiceNow Certification Training with Course Material, Tutorial Videos, Attend Demo for free & you will find SpiritSofts is the best institute within reasonable fee, Job Support

Spiritsofts is the best Training Institutes to expand your skills and knowledge. We Provides the best learning Environment. Obtain all the training by our expert professional which is having working experience from Top IT companies.The Training in is every thing we explained based on real time scenarios, it works which we do in companies.

Experts Training sessions will absolutely help you to get in-depth knowledge on the subject.

Key FeaturesCourse ContentFAQs
 40 hours of Instructor Training Classes                            24/7 Support

 Lifetime Access to Recorded Sessions                              Practical Approach

 Real World use cases and Scenarios                                 Expert & Certified Trainers

 

ServiceNow Training Course Details

Online Service Now Training Classes are conducted by Certified ServiceNow Working Professionals with 100 % Quality Assurance.

With an experienced Certified practitioner who will teach you the essentials you need to know to kick-start your career on ServiceNow hands-on. Our training make you more productive with your ServiceNow Training Online. We will provide access to our desktop screen and will be actively conducting hands-on labs with real-time projects.

ServiceNow Training Course Content

Introduction to ITIL

  • Introduction to ITSM
  • Incident Management
  • Problem Management and change management
  • Service Request Management
  • Configuration Management Database
  • SLA’s and OLA’s

Introduction to ServiceNow

  • Tool Introduction
  • Current Competitors
  • Releases
  • User Licenses
  • Using Wiki and Community

Basic Administration

  • Customizing Home Pages
  • Form Layouts and list layouts
  • Adding Users to Groups
  • Granting Roles to Users
  • Introducing Applications and Modules
  • Creation of tables and Modules
  • Creating tickets and raising Requests
  • Creating SLA’s
  • Performance Metrics

Advanced Administration

  • UI Policies, Notifications
  • Dictionary Entries and Overrides
  • Data Policies
  • List Control and Calculations
  • Exporting the Data from Service-Now
  • Update sets imports and Exports
  • Scheduling Jobs

Scripting

  • Business Rules
  • Client Scripts
  • UI Actions
  • Script Includes
  • Jelly Scripting

Reporting

  • Bar Charts
  • Pie Charts
  • List Reports
  • Pivot Tables
  • Using scripting in Reporting
  • Scheduling Reports
  • Making Gauges

Cloning and Upgrades

  • Need For cloning and ways to implement it
  • Upgrading the instance for new Release

Integrations

  • Web Services: Direct Web Services
  • Transform Map Web Services
  • Scripted Web Services
  • Email Integration: Inbound Actions
  • Event Registry
  • Creating and Triggering Events

Content Management

  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Creating Blocks using Scripting
  • Login Rules

Configuration Management

  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Loading the CI’s into Service-Now
  • Relating Configuration items

Import Sets

  • Loading Data of different Formats
  • Using Data Sources
  • Using Transform Maps and Transform scripts

Service Catalog

  • Creating Catalog Items using Variables and Variable sets
  • Creating Record Producers
  • Design the flow using Workflow
  • Creating Execution Plans
  • Writing Catalog Client Scripts and Catalog UI Policies

Workflows

  • Creating Workflows on different tables
  • Approvals using workflows
  • Using Different Activities in workflows

MID Server Installation

  • Installing MID server on an instance
  • Testing the MID Server using another Logins
  • Importing Files by Using MID Server
Who Are The Trainers?
Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. Spiritsofts verifies their technical background and expertise.
What If I Miss A Class?
We record each LIVE class session you undergo through and we will share the recordings of each session/class.
How Will I Execute The Practical?
Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.
If I Cancel My Enrollment, Will I Get The Refund?
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.
Will I Be Working On A Project?
The Training itself is Real-time Project Oriented.
Are These Classes Conducted Via Live Online Streaming?
Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.

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Is There Any Offer / Discount I Can Avail?
There are some Group discounts available if the participants are more than 2.
Who Are Our Customers?
As we are one of the leading providers of Live Instructor LED training, We have customers from USA, UK, Canada, Australia, UAE, Qatar, NZ, Singapore, Malaysia, Sydney, France, Finland, Sweden, Spain, Russia Moscow, Denmark, London, England, South Africa, Switzerland, Kenya, Philippines, Japan, Indonesia, Pakistan, Saudi Arabia,  Qatar, Kuwait, Germany, Frankfurt Berlin Munich, Poland, Belarus, Belgium Brussels Netherlands Amsterdam, India and other parts of the world.

We are located in USA. Offering Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.

Hyderabad (Ameerpet), Kukatpally, Vizag, Nellore, Lucknow, Coimbatore, Marathahalli, Electronic city , Silk board, Kakinada, Goa, Vijayawada, Bangalore, Noida, Chennai, Kolkata, Pune, Whitefield, Mumbai, Delhi NCR, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Leeds, Manchester, Liverpool, Ireland Dublin, Oxford, Cambridge, Brighton, Cardiff, Bristol, Lithuania,  Latvia, Italy, San Marion, China Beijing, Auckland etc…